The outage with Amazon Web Services has been resolved. All job automation is functioning correctly and full app access has been restored.
Posted Nov 18, 2024 - 14:42 UTC
Update
We are continuing to resolve remaining job automation issues.
Posted Nov 18, 2024 - 14:11 UTC
Update
App access should be restored for all users. We are now implementing the resolution to our job automation components and will continue to provide updates as we progress.
Posted Nov 18, 2024 - 12:56 UTC
Monitoring
A resolution has been implemented with AWS. Scheduled jobs are running and app access has been restored for most users. We will continue to update you on progress.
Posted Nov 18, 2024 - 12:32 UTC
Update
Some users have reported the inability to log in. We continue to actively work with AWS to resolve this outage.
Posted Nov 18, 2024 - 11:55 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 17, 2024 - 14:55 UTC
Investigating
We are experiencing an outage with our cloud hosting provider, AWS, that is causing our automation processes to not trigger off as expected.
We are actively working with them to resolve the issue and will update this incident as progress is made.